Terms & Conditions NZ

Terms & Conditions


Purpose and Scope

These Terms and Conditions, and any amendments published from time to time on CGL’s websites including www.cgl.com.au (Terms) apply to all tenders, Quotations, orders and contracts whenever CGL supplies, provides or delivers any Goods or Services to any person (Customer). By requesting, ordering, purchasing or receiving delivery of any Goods or Services the Customer is deemed to have accepted these Terms and to have agreed that they apply to the exclusion of all other, unless agreed in writing.

CGL reserves the right to amend these Terms from time to time by notice in writing to the Customer or by making any changes available on CGL’s websites, provided that CGL may amend any clerical errors in these Terms at any time without notification. The Customer must regularly check CGL’s websites to stay abreast of any such amendments. The subsequent requesting, ordering, purchasing or receiving delivery of an order by the Customer will be deemed as its acceptance of the replacement Terms. If the Customer does not agree with any of the amendments to these Terms, the Customer must promptly notify CGL and cease ordering any Goods.




A Quotation or tender made by CGL shall not be construed as an offer or obligation to supply in accordance with the Quotation or tender. A Quotation or tender made by CGL shall remain valid for 30 days or such other period as stated in it from the date of the Quotation or tender and shall always incorporate these Terms.

Any Quotation or sale invoice made by CGL is made on a supply only basis. Installation and commissioning (if any) is at the expense of the Customer unless otherwise specified in writing by CGL. Any order or offer made by any Customer shall not be binding on CGL until accepted by CGL in writing or in such manner as CGL in its sole discretion determines. CGL will not be bound by any conditions attached to the Customer’s order or acceptance of a Quotation and, unless such conditions are expressly accepted by CGL in writing, the Customer acknowledges that the Customer’s conditions are expressly negated. Every Quotation is subject to and conditional upon CGL obtaining any necessary import, export or other licence applicable to the Goods and/or Services.

Conditions of Supply

Where the Customer is a proprietary limited company, CGL reserves the right to, in its sole discretion, request a personal guarantee from the directors of that company, and the Customer will procure that any such directors provide that guarantee. The Customer agrees to pay the account in accordance with these Terms. CGL reserves the right to, in its sole discretion, suspend or discontinue the supply of Goods or Services to the Customer without notice and without being obliged to give any reason for its action. Unless otherwise agreed in writing, if CGL prepays taxes, levies, freight, insurance, custom and import duties (if any), landing and delivery charges and/or any other charges in connection with shipment and delivery of the Goods (including, without limitation any necessary import, export or other licence fees), then any such charges shall be to the Customer’s account and the Customer will reimburse CGL for any such charges in accordance with these Terms. Any charge, duty, impost, sales tax or other expenditure which is not applicable at the date of Quotation or Sales Invoice, but which is subsequently levied upon CGL in relation to a Quotation or Sales Invoice as a result of the introduction of any legislation, regulation or governmental policy, shall be to the Customer’s account and the Customer will reimburse CGL for any such charges in accordance with these Terms. Where Goods are imported into New Zealand, any adverse variation in the price arising from fluctuation in exchange rates between the date of the Customer’s order and the date of payment by CGL will be to the Customer’s account.


Change of Ownership

In the event the Customer’s ownership, effective control, directors, NZBN, NZCN, trading or legal entity name of the Customer changes, CGL must be notified in writing no later than 14 days prior to the change (Notice of Change). Upon such change being made, CGL is entitled to immediate payment by the Customer of a sum equal to the cost of Goods and/or Services which remain unpaid by the Customer upon expiration of the Notice of Change. Until such Notice of Change is received and acknowledged by CGL, liability for any unpaid account will remain with the Customer as disclosed in CGL’s records.



Prices for Goods and/or Services are set out in CGL’s price list provided to the Customer, which is subject to change at CGL’s sole discretion, without notice (unless stated otherwise in writing). The price payable by the Customer for the Goods and/or Services is the price specified in CGL’s invoice in respect of the Goods and/or Services (subject to any necessary variation to cover any additional fees (including for freight), duties or charges (including, without limitation any change in exchange rates, imposition of surcharges, currency regulations, or alterations in duties) affecting the cost of supply and/or delivery of the Goods and/or Services due to circumstances beyond the control of CGL). CGL may from time to time, charge reasonable storage fees pursuant to the Shipment and Delivery clause.

Unless stated otherwise, the prices for the supply of Goods and/or Services exclude GST. The Customer must pay GST at the same time as paying the price. Unless otherwise stipulated, all references to dollars are references to the

currency of New Zealand. Subject to the Payment clause, CGL must be notified in writing by the Customer of any pricing claims it may have against CGL.


If Goods and/or Services are sold to the Customer on credit, then all invoiced amounts are payable within 30 days of the end of the month of purchase of those Goods and Services (being due on the last Business Day of the month following the date of the invoice) unless agreed otherwise by CGL in writing. All accounts are to be settled in full in accordance with these Terms. Credit facilities may only continue if payment is maintained in accordance with these Terms. If Goods are not paid for within the agreed terms, the full balance outstanding will become due and payable.

If Goods are sold to the Customer without credit, then payment is required to be made by the Customer to CGL prior to despatch of the Goods for delivery or pick up of the Goods unless otherwise agreed in writing. Where any additional payments are due by the Customer pursuant to any of the provisions of these Terms, the Customer must make payment within seven days of payment being demanded in writing by CGL. Receipt by CGL of any form of payment shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised in full. The Customer must not make any deduction or set off from any amount payable to CGL. If at any time any monies payable by the Customer under these Terms are not paid to CGL on the due date, then:

a)      all money which would become payable by the Customer to CGL at a later date on any account will become immediately due and payable without the requirement for any notice to the Customer;

b)      the Customer shall pay interest at the rate of 15% per annum on any amount overdue from the due date for payment until the date payment is made in full; and

c)       CGL may cease or suspend supply of any further Goods or Services to the Customer or terminate any uncompleted supply, provision or delivery of any Goods or Services with the Customer.

CGL may demand immediate payment of all monies owing by a Customer in the event that a Customer:

a)      is a natural person and becomes bankrupt or enters into any scheme of arrangement or any assignment or composition with, or for the benefit of, his or her creditors or any class of his or her creditors generally; or

b)      is a corporation and it enters into any scheme of arrangement or any assignment or composition with or for the benefit of its creditors or any class of its creditors generally, or has a liquidator, administrator, receiver, manager or similar functionary appointed in respect of its assets, or any action is taken for, or with the view to, the liquidation (including provisional liquidation), winding up or dissolution without winding up of the Customer.


The Customer hereby agrees to indemnify and/or reimburse CGL in relation to any costs and expenses (including legal costs and debt collection fees) incurred by CGL in attempting to recover amounts owed by the Customer to CGL or to recover any Goods, pursuant to these Terms. Further to any other rights or remedies CGL may have under these Terms, if the Customer has made payment to CGL, and the transaction is subsequently reversed, the Customer shall be liable for the amount of the reversed transaction, in addition to any further costs incurred by CGL under this clause where it can be proven that such reversal is found to be illegal, fraudulent or in contravention to the Customer’s obligations under these Terms.


Shipment and Delivery
If agreed, or if Goods are ordered via CGL’s websites, CGL will arrange for delivery of the Goods. Delivery of the Goods is taken to occur at the time that:

a)      the Customer or the Customer’s nominated carrier takes possession of the Goods at CGL’s address; or

b)      CGL (or CGL’s nominated carrier) delivers the Goods to the Customer’s nominated address even if the Customer is not present at the address.

At CGL’s sole discretion, the cost of delivery may either be included in, or excluded from the price. The Customer must pay to CGL on demand any delivery costs incurred by CGL if the Customer elects to use an independent courier to deliver the Goods and enters into a separate agreement with that independent courier to deliver the Goods, or if the Customer requests an alternate method of delivery from that which CGL was planning to provide. Unless otherwise agreed, where CGL is to arrange delivery of the Goods, CGL shall select the route and means of delivery of the Goods to the address of the Customer or premises nominated by the Customer. The Customer undertakes to provide adequate and proper facilities for the reception and storage of Goods and warrants that those facilities comply with all statutory regulations and that all permits and licenses have been obtained. If the preparation of the Customer’s order or the delivery of any supply is suspended by the Customer’s instructions or failure to instruct, the price may be increased to cover any extra expenses incurred by CGL directly or indirectly as a consequence of the instructions or failure to instruct. If the Customer is unable to take the Goods when they are ready for dispatch, then CGL may invoice the Customer for storage of such Goods. If the Customer fails or refuses, or indicates to CGL that it will fail or refuse, to take or accept delivery of Goods, then the Goods shall be deemed to have been delivered when CGL was willing to deliver them.


CGL may supply Goods and/or Services in instalments (each constituting a separate sale of Goods) and these Terms will apply to each supply. A part delivery of an order shall not invalidate the balance of an order. Delivery dates are estimates only and CGL will not be liable to the Customer or any other party for any loss or damage suffered due to a failure to deliver by the estimated date. The Customer may only request proof of delivery within 30 days of the delivery date.

Inspection and Returns
The Customer will have no claim for shortages or defects in respect of any Goods that are apparent on inspection unless a written complaint is delivered to the CGL division named in the relevant Sales Invoice within 2 days of receipt of the Goods that specifies the shortage or defect. When any non-compliance with a Customer’s order is accepted by CGL, CGL may, at its option, replace the Goods or refund the price of the Goods. The Customer must notify CGL of any return within 30 days of the date of the relevant invoice. CGL will only, at its option, accept the return of and give a credit for Goods where:

a)      Customer has complied with the above Inspection and Returns clauses under these Terms; and

b)      CGL is satisfied as to the claim by the Customer. CGL has the right to inspect the Goods at all times.


Unless otherwise agreed, returns other than as required pursuant to the CGA (if applicable), must be approved by the CGL Business named in the relevant Sales Invoice. All Goods returned must be in their original pack, including all original boxes, packaging, codes, instruction sheets and/or manuals and accessories as supplied by the manufacturer, and in a re-saleable condition. All Goods (and packaging) returned must be in undamaged condition and must be freight pre-paid by the Customer (unless the return is due to CGL error). To the extent permitted by law, CGL will not accept the return or give a credit for any Goods that are specifically sourced, buy-ins against a Customer’s order, non- standard or non-catalogue items (being purchased or manufactured to customer’s specification or ordered in as a customer special order).


Unless required by the CGA, all goods marked as non-returnable, buy-in or specially manufactured/ made to order are not returnable. All Goods returned will be subject to a minimum handling/re-stocking charge of 20% of the invoiced price except in the case of defective Goods or Goods that have been incorrectly supplied by CGL. Unless required by law, CGL will not accept any returned Goods from the Customer unless a return merchandise authority is obtained from the manufacturer of the Goods. If CGL, in its sole opinion, determines that any fault in the Goods has been caused by incorrect installation, CGL will not be liable to replace the Goods. Any Goods that are returned under warranty will be inspected by CGL and tested in CGL’s facility before any replacement of Goods will be offered to the Customer.

CGL makes no express or implied warranties in connection with the supply of Goods by CGL to the Customer under these Terms. Except as the Terms specifically state, or as contained in any express warranty provided in relation to the Goods or Services or under applicable law, the supply of the Goods and/or Services does not include by implication any other term, condition or warranty in respect of the quality, merchantability, acceptability, fitness for purpose, condition, description, assembly, manufacture, design or performance of the Goods or Services or any contractual remedy for their failure. If the Customer is a consumer, nothing in these Terms restricts, limits or modifies the rights, entitlements, remedies or liabilities of either party for failure of any condition or warranty implied by the CGA, the Fair Trading Act 1986, or any other law rendering void or prohibiting such exclusion or modification. Where the Customer purchases or acquires the Goods and/or Services for business purposes, CGL and the Customer agree that the Consumer Guarantees Act 1993 and sections 9, 12A, 13 and 14(1) of the Fair Trading Act 1986 will not apply. If the Customer on-supplies the Goods, the Customer must indicate to its customer that the CGA does not apply where the Goods are on-supplied for business purposes.


Limitation of Liability
In respect of any non-excludable warranties, CGL’s liability for breach of such conditions or warranties and the Customer’s remedy in relation to such breaches shall be either:

a)      replacing the Goods;

b)      repairing the Goods; or

c)       refunding the Price paid for the relevant Goods.


The warranties provided by CGL and a manufacturer of the Goods are void on all Goods sold where:

a)      those Goods have been installed by persons other than an installer authorised to install the Goods, and/or

b)      the Goods have been installed other than in accordance with the instruction manual for the Goods.


Notwithstanding the above-mentioned clauses but subject to the CGA, CGL shall not be liable for any defect or damage which may be caused, or partly caused by, or arise as a result of:

a)      the Customer failing to properly maintain or store any Goods;

b)      the Customer using the Goods for any purpose other than that for which they were designed;

c)       the Customer continuing the use of any Goods after any defect became apparent or should have become apparent to a reasonably prudent operator or user;

d)      the Customer failing to follow any instructions or guidelines provided by CGL;

e)      the Customer loading the Goods for delivery (where applicable), or the unloading of the Goods on delivery; or

f)        fair wear and tear, any accident, or act of God.

Notwithstanding anything in these Terms to the contrary and to the extent permitted by law, CGL will not be liable for

a)      consequential, indirect, special, incidental, exemplary or economic damage, expenses or loss (including loss of use, loss of goodwill, loss of revenue, loss of profit, business interruption, costs of procurement or substitution of goods, technology or services or loss of information) arising in connection with the supply of Goods or Services (including non-delivery or late delivery of Goods) pursuant to these Terms (including any claim in negligence, equity or otherwise). The Customer agrees that this provision is necessary to protect CGL’s business.

b)      any statement or recommendation made, or advice, supervision or assistance given by CGL, its employees, agents, transport contractors or representatives whether oral or written.


Without limiting the above, CGL accepts no responsibility or liability for any loss or damage arising out of or in connection with any personal injury, illness or death to any person or damage to any property or any other loss or damage of any kind whatsoever caused by the supply of Goods. The Customer indemnifies CGL from and against liability and any loss or damages that CGL or its related bodies suffer, incur or are liable for as a direct or indirect result of:

a)      any breach of these Terms by the Customer;

b)      any injury or harm suffered by an employee, agent or contractor of CGL on the premises of the Customer or any other premises that employees, agents or contractors of CGL are required by the Customer to attend;

c)       any claim by any person in respect of or arising out of or in connection with any of the matters referred to in this

Limitation of Liability clause;

d)      in connection with the use of CGL’s website by the Customer or its agents; or

e)      any conduct by the Customer or its agents which may be considered misleading or deceptive.


Subject to the CGA, the Customer expressly acknowledges and agrees that:

a)      it has not relied upon, any service involving skill and judgement, or on any advice, recommendation, information or assistance given by CGL, its agents or employees in relation to the Goods or Services or their use or purpose.

b)      it has not made known, whether expressly or by implication, to CGL any purpose for which it requires the Goods or Services and it has the sole responsibility of satisfying itself that the Goods or Services as suitable for the use of the Customer.

c)       nothing in the Terms is to be interpreted as excluding, restricting or modifying the application of any non- excludable legislation applicable to the sale of Goods or supply of Services.


Risk and Title
Risk of damage to or loss of Goods passes to the Customer on delivery of the Goods to the Customer or agent of the Customer or to a carrier commissioned by the Customer or at the Customer’s direction (whichever happens first). If the Customer requests CGL to leave Goods outside the Customer’s premises for collection or to deliver the Goods to an unattended location, then such Goods shall be left at the Customer’s sole risk. Ownership of and title to the Goods is retained by CGL and shall not pass to the Customer until CGL receives payment in full (and all payments have been cleared) for the Goods (notwithstanding any intermediate payment in settlement of any particular account) and the Customer has met all of its other obligations to CGL. Until title in the Goods passes to the Customer:

a)      the Customer must:

i.      hold the Goods as bailee of CGL; and

ii.      insure the Goods against all risks for their full price from the date of delivery.

iii.      store the goods in a manner which shows clearly that they are the property of CGL; and

b)      CGL authorises the Customer to use the Goods or sell them for full consideration in the course of its business, provided that the proceeds of such sale or use (in whatever form and including proceeds from insurance claims) shall be the property of CGL and the Customer must hold such proceeds on trust for CGL in a separate bank account and deal with them as CGL directs. This authority automatically terminates if the Customer breaches these Terms, the Customer trades outside the terms of the Customer’s credit facilities (if any), becomes insolvent, the Customer enters into bankruptcy, an Administrator or Receiver is appointed over all or any of the business undertaking of the Customer or the Customer is served with a statutory demand or any Guarantor of the Customer’s indebtedness to CGL revokes its Guarantee or CGL decides, in its absolute discretion, to revoke such authority;

c)       upon termination of the authority granted under sub-clause (b) above, CGL may take possession of any Goods for which it has not yet received payment and enter any premises where such Goods may be located and all amounts owing by the Customer in respect of the Goods together with all other debts owing by the Customer to CGL will become due and payable and must be paid by the Customer on demand by CGL;

d)      CGL will be entitled (without prejudice to any other rights or remedies provided under these Terms or otherwise) to:

i.      suspend indefinitely all further deliveries or Goods in respect of any order or any other orders being processed for delivery and cancel any order or refuse to accept any further orders with respect to the Customer;

ii.      cancel any credit facility provided to the Customer;

iii.      require the return of all Goods to CGL for Goods to which ownership has not passed in accordance with these Terms.

e)      CGL will not be liable for any loss (including any loss resulting from negligence) that may be suffered by the Customer as a result of CGL taking any action under this Risk and Title clause.


If the Customer trades outside the Terms of the Customer’s credit facilities, or the supply of Goods or Services to the Customer will result in the Customer trading outside the Terms of the Customer’s credit facilities, CGL may, amongst other things, refuse to supply Goods to the Customer regardless of an order having being accepted. CGL will not be liable for any loss resulting directly or indirectly from such action. The Customer and Seller agree that the provisions of this clause apply notwithstanding any arrangement under which CGL grants credit to the Customer.

Dimensions, Performance Data and Descriptive Details
If the Customer is a consumer, nothing in this clause limits any remedy available pursuant to the CGA. To the greatest extent permitted by law:

a)      Photographs, drawings, illustrations, weights, dimensions and any other particulars accompanying, associated with or given in a Quotation, on CGL’s websites, descriptive literature or a catalogue approximate the Goods offered may be subject to alteration without notice.

b)      Any performance data provided by CGL or a manufacturer is an estimate only and should be construed accordingly.

c)       Unless agreed to the contrary in writing, CGL reserves the right to supply an alternative brand or substitute product when necessary.

d)      Any images of Goods displayed on CGL’s websites are for illustration purposes only and CGL will make every effort to display all Goods correctly but will not be responsible for Goods that do not matching the image displayed on the websites exactly.


Where CGL is the manufacturer of the Goods or is acting as agent for a manufacturer of CGL, CGL shall not be liable for any alteration or variation in the Goods made by the manufacturer or by CGL.

Personal Property Securities Act 1999 (“PPSA”)
The Customer acknowledges that these Terms constitute a security agreement for the purposes of the PPSA and creates a security interest in all of the Customer’s present and after-acquired Goods supplied by CGL (and that will be supplied in the future) in favour of CGL and any proceeds of the sale of those Goods (or any other dealing in the Goods). The Customer undertakes to:

a)      provide verification of any information relating to the Customer if required by CGL;

b)      promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which CGL may reasonably require to ensure the security interest created by these Terms is registered on the Personal Property Securities Register (PPSR) and to enable CGL to obtain a perfected first ranking security interest in the Goods under the PPSA (being a “Purchase Money Security Interest” or PMSI under the PPSA);

c)       indemnify, and upon demand to reimburse CGL for all costs and expenses incurred in registering, maintaining, discharging and/or enforcing the security interest created by the Terms;

d)      not assign, charge, encumber, mortgage, or permit any lien to arise over, or any security interest (other than CGL’s) to attach to the Goods, or permit the Goods to become an accession, without CGL’s prior written consent; and

e)      not to change its name without giving CGL at least seven (7) days' prior notice.

f)        immediately advise CGL of any material change in its business practices of selling the Goods which would result in a change in the nature of proceeds derived from such sales; and

g)      procure from any person considered by CGL to be relevant to its security position such agreements and waivers (including as equivalent to those above and rights of subordination) as CGL may at any time require.


The Customer confirms that the security interest is a continuing interest irrespective of whether there are monies or obligations owing by the Customer at any particular time. CGL may allocate amounts received from the Customer in any manner CGL determines, including in any manner required to preserve any PMSI it has in Goods supplied by CGL to the Customer. The Customer waives its rights as a debtor to receipt of any verification statement under the PPSA. The Customer agrees, to the fullest extent permitted by law, and in respect of any arrangement between CGL and the Customer:

a)      that the Customer will have no rights under (or by reference to) sections 114(1)(a), 116, 120(2), 121, 125, 126, 127, 129, 131, 133 and 134 of the PPSA;

b)      the provisions of Part 9 of the PPSA which are for the benefit of the Customer or place obligations on CGL shall apply only to the extent that either they are mandatory or CGL agrees to the application; and

c)       where CGL has rights in addition to those in Part 9 of the PPSA those rights shall continue to apply and, in particular, will not be limited by section 109 of the PPSA.

Terms used in this Personal Property Securities Act 1999 clause that are defined in the PPSA have the same meaning as in the PPSA.


Despite anything to the contrary contained in these Terms or any other rights which CGL may have:

a)      if any Goods (or part of Goods) supplied to the Customer under these Terms and/or the Terms of Credit becomes incorporated into land so as to lose their separate identity, then title of that proportion of the Goods so integrated equal in value to the price owed to CGL for those Goods, shall be reserved and vested in CGL until all money the Customer owes to CGL has been paid in full;

where the Customer and/or the Guarantor (if any) is the owner of land, realty, asset or property capable of being charged, the Customer and/or the Guarantor (as applicable) agrees to mortgage and/or charge all of their joint and/or several interests in the said land, realty, asset or property to CGL or CGL’s nominee to secure all amounts and other monetary obligations due and payable under these Terms and/or the Terms of Credit; and

b)      the Customer and/or the Guarantor (if any) acknowledges and agrees that CGL (or CGL’s nominee) is entitled to lodge and/or register (where appropriate) at any time, a caveat over the said land, realty, asset or property in which the Customer and/or Guarantor has an interest and the Customer and/or Guarantor (as applicable) acknowledges and agrees that the caveat shall only be released once all payments and other monetary obligations payable hereunder have been met.

The Customer and/or Guarantor (as appropriate) indemnify CGL against all expenses and legal costs for preparing, lodging and withdrawing any caveat in accordance with this Charging clause, and will not challenge any such action as taken by CGL (or CGL’s nominees). The Customer and/or Guarantor (if any) agree to irrevocably nominate, constitute, and appoint CGL or CGL’s nominee as the Customer’s and/or Guarantor’s true and lawful attorney to perform all necessary acts to give effect to these Charging clause a) and b) provisions.


CGL’s Cancellation
If CGL is unable to deliver the Goods and/or Services for any reason, then it may cancel the Customer’s order (even if it has been accepted) by written notice to the Customer. If the Customer:

a)      commits a breach of its obligations to CGL under the Terms and does not remedy the default or breach within seven (7) days of written notice of the breach by CGL;

b)      exceeded any appliable credit limit provided by CGL; or

c)       is insolvent, a resolution is passed or proposed or an application filed for the winding up of the defaulting party, or an administrator, receiver or receiver and manager, mortgagee in possession or other like officer is appointed in respect of the property or any part of the property of the Customer or the Customer is de-registered or the Customer makes or proposes to make an arrangement with its creditors, or the Customer is placed under official management or execution is levied upon the assets of the Customer, then CGL may, without prejudice to any other rights or remedies which it may have, refuse to supply the Customer without notice and is entitled to immediate payment of the sum equal to the price of all Goods and/or Services supplied but remaining unpaid, together with other costs and expenses of collection of any moneys are due and payable by the Customer, including the fees of any mercantile agent or lawyer engaged by CGL on an indemnity basis.


CGL will provide a refund to the Customer for Goods ordered by the Customer and not supplied by CGL less any expenses incurred by CGL or any other amounts whatsoever owed to CGL by the Customer.


Customer’s Cancellation
To the greatest extent permitted under law, the Customer shall have no right to cancel an order which has been accepted by CGL unless otherwise agreed in writing. If a right of cancellation is granted to the Customer, such right of cancellation must be exercised in accordance with the relevant terms of cancellation specified by CGL and by notice in writing from the Customer to CGL with which the order has been placed not later than 7 days prior to the estimated date of shipment/delivery of the Goods and/or Services.


Unless otherwise agreed between the Customer and CGL, upon cancellation of an order prior to shipment or delivery, any deposit paid by the Customer shall be forfeited to the manufacturer or CGL (as the case may be). Despite the cancellation of any order for any reason, the Customer must still purchase from CGL and is liable in full for the price of any Goods ordered by the Customer which constitute Special Goods (whether in store, in transit or being manufactured) which were procured or ordered by CGL before such cancellation, unless otherwise agreed in writing by CGL.


If CGL fails to observe or perform any of its obligations under these Terms, and (if the breach can be cured) has failed to rectify the breach within 7 days after being notified in writing of the breach by the Customer, the Customer may at any time in its absolute discretion terminate the relevant order for supply for Goods and/or Services affected in whole or in part or suspend performance by notice in writing but without prejudice to the other rights of CGL at law or under these Terms.

Dispute Resolution
If a difference or dispute arises between the parties arising out of, or in connection with these Terms (Dispute), the aggrieved party must send a written notice to the other party setting out the nature of the Dispute, what outcome that party wants and what action they think will settle the Dispute. The party receiving such notice must then give a prompt (but in any event no later than 5 business days following notice from the initiating party) written notice in response to the concerns raised in the initiating party’s notice. The parties must use reasonable endeavours to resolve the Dispute by mutual negotiation. If any Dispute is not resolved within 28 days of notice of the Dispute being given, the parties must refer the Dispute to mediation in accordance with the procedures of the Resolution Institute. The mediation must be conducted by a mediator and at a fee agreed by the parties. Failing agreement by the parties as to appointment of a mediator within seven days of reference to mediation, the Chair of the Resolution Institute (or the Chair’s nominee) will select a mediator. The mediation shall be governed by the then standard mediation terms proposed by the Resolution Institute. If a binding agreement is not able to be reached at mediation within 28 days of the matter being referred to mediation, then either party may initiate litigation to resolve the Dispute. Either party may take immediate steps at any time to seek urgent injunctive or equitable relief before an appropriate court.


Force Majeure
If CGL's performance or observance of any obligations in whole or in part is prevented, restricted or affected by reason of a force majeure event including strike, lock out, industrial dispute, raw material shortage, breakdown of plant, transport or equipment, epidemic, pandemic, governmental requirement, or any other cause beyond CGL's reasonable control (Force Majeure Event), CGL may, in its absolute discretion:

a)      give prompt notice of that cause to the Customer. On delivery of that notice CGL is excused from such performance or observance to the extent it is affected by the Force Majeure Event. CGL shall not be liable for any delay or failure to perform its obligations pursuant to these Terms if such delay is caused by a Force Majeure Event.

b)      terminate the contract for the supply or sale of the Goods and/or Services pursuant to these Terms.

Despite this, the Customer shall not be relieved of its obligations to pay any money due and owing to CGL, and will be liable to pay to CGL all costs which suppliers or sub-contractors of CGL have incurred directly or indirectly, or for which CGL is liable, as a result of a delay caused by the Force Majeure Event, impossibility of performance or an act or omission of the Customer or its agents and contractors.

The Customer acknowledges that CGL may collect, store and use personal information of the Customer, in which case CGL will adhere to its Privacy Policy set out on CGL’s websites including www.cgl.com.au and the Customer agrees to the collection of personal information by CGL for the purposes set out in the Privacy Policy and in accordance with the Privacy Act 2020.

Unpaid Seller’s Rights
Where the Customer has left any item with CGL for exchange or for CGL to perform any other service in relation to the item and CGL has not received or been tendered the whole of any monies owing to it by the Customer, CGL shall have, until all monies owing to CGL are paid:

a)      a lien on the item; and

b)      the right to retain or sell the item, such sale to be undertaken in accordance with any legislation applicable to the sale or disposal of uncollected goods.

The lien of CGL shall continue despite the commencement of proceedings, or judgment for any monies owing to CGL having been obtained against the Customer.

All notices to be given by party under these Terms must be in writing and may be given to the other party by hand delivery, prepaid post or tracked courier, or email addressed to the other party at its last known address, or email or as specified by the other party. Any notice given under these Terms will be deemed as being received by the person to whom it was sent in the case of hand delivery, upon delivery; in the case of tracked courier, when delivered, prepaid post, 5 days after despatched; and in the case of email, upon confirmation of successful transmission.


If any provision of these Terms

a)      is or becomes void, voidable, illegal or unenforceable in its terms;

b)      would not be void, voidable, illegal or unenforceable if it were read down; and

c)       is capable of being read down, then that provision will be read down accordingly.

If, notwithstanding clause the above, a provision of these Terms is still void, voidable, illegal or unenforceable, then:

a)      if the provision would not be void, voidable, illegal or unenforceable if some words were omitted, those words are severed; and

b)      otherwise, the whole provision is severed, and

c)       the rest of these Terms will be of full force and effect.

These Terms are a payment claim under the Construction Contracts Act 2002. These Terms are not to be constructed to the disadvantage of CGL because CGL was responsible for their preparation. These Terms replace any previous terms and conditions previously signed on application of the Customer’s account with CGL.

Unless specified otherwise, if GST is payable by a supplier on any supply made under or in relation to these Terms, the recipient must pay to the supplier an amount (GST Amount) equal to the GST payable on the supply. Any drawings or other documents submitted, and any information supplied by CGL to the Customer remains the property of CGL and constitutes confidential information of CGL (to the extent that it is not in the public domain) and the Customer shall keep all such information confidential and shall not use such drawings, document and information for any purpose other than that stipulated by CGL.


These Terms represent the entire agreement between CGL and the Customer. These Terms will prevail over any Customer’s terms and conditions contained in any document between CGL and the Customer unless expressly stated otherwise, and supersede all prior discussions and arrangements. CGL may transfer any right or liability under these Terms at its absolute discretion. The Customer may not transfer any right or liability under these Terms without the prior written consent of CGL which consent will not be unreasonably withheld.


These Terms are governed by and construed under the law of New Zealand. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of the Courts of New Zealand for determining any dispute concerning these Terms or the transactions contemplated hereunder. Each party waives any right it has to object to an action being brought in those courts including, but not limited to claiming that action has been brought at an inconvenient forum or that those courts do not have jurisdiction. Failure by CGL to insist upon strict performance by the Customer of any of these Terms is not to be taken to be a waiver of any rights of CGL and is not be taken to be a waiver of these Terms.

If a party enters into these Terms as trustee of a trust, that party will be liable under these Terms in its own right and as trustee of the trust. Nothing releases the party from any liability in its own capacity.

CGL’s websites may contain links to other websites and materials obtained through third parties. The Customer should make their own enquiries before relying on the content of any third-party websites. CGL will not be liable for any content appearing on the websites that are operated by third parties. CGL’s websites may contain product information provided by or obtained directly (or indirectly) through third parties and CGL does not verify its accuracy. To the extent that is permissible by law, any material that is provided on CGL’s websites is provided on an as is and without warranty basis and the Customer acknowledges that it may contain inaccuracies or errors and may be incomplete or out of date. To the extent permitted by law, the Customer’s access to the use of CGL’s websites is subject to these Terms and all applicable laws and is conducted at the Customer’s own risk. CGL disclaims all liability for loss or damage (being direct or indirect) that may arise out of the use of CGL’s websites or reliance on the content therein. CGL take no responsibility and will not be liable for Goods or Services ordered incorrectly on CGL’s website by a Customer or a third party.
 Interpretations and Definitions                                                                                                                                                                                
Interpretation and Definitions

In these Terms:

CGA means the Consumer Guarantees Act 1993 as amended;

CGL means Coventry Group (NZ) Limited (NZCN 1001150) and/or Coventry Group Limited (ABN 37 008 670 102) (ACN 008 670 102) which is the proprietor of the trading divisions Konnect Fastening Systems, Artia Cabinet Hardware Systems, GHL and NZ Plank Hire;

Customer means the party or parties or the person purchasing Goods or Services from CGL;

Goods means goods supplied or ordered under these Terms;

GST means the goods and services tax as imposed by the Goods and Services Tax Act 1985;

Person includes an individual, the estate of an individual, a body politic, a corporation, a trust, company, partnership, joint venture, an association (incorporated or unincorporated) and a statutory or other authority;

PPSA means the Personal Property Securities Act 1999 as amended from time to time; Quotation means the form of quotation submitted by CGL to the Customer in which these Terms are deemed to be incorporated;

Sales Invoice means the sales invoice issued by CGL to the Customer in which these Terms are or are deemed to be incorporated;

Services means services supplied by CGL to the Customer;

Special Goods means any goods which are, at the Customer’s request, embellished, embroidered, printed, machined, cut-to-size or specifically ordered for the Customer;

Terms means these trading terms and conditions; and

Terms of Credit means the terms of credit entered into by the Customer (if any).


In these Terms unless the context otherwise requires:

a)      a reference to a party includes a reference to the party's successors and permitted assigns and any person claiming under or through the party;

b)      every agreement or obligation expressed or implied in this Deed by which two or more persons agree or are bound shall bind such persons jointly and each of them severally;

c)       a reference to a group of persons includes a reference to all of them collectively, any two or more collectively and each of them individually; and

d)      “including” and similar expressions means “including, but not limited to”.


Reviewed November 2023



 Purpose and Scope      

This policy ensures each purchase order placed by the Buyer for goods and/or services is subject to these standard purchase terms, and the terms of the applicable Purchase Order, and is conditional upon the Supplier’s agreement to such terms. Each Supplier shall be deemed to have agreed to be bound by such terms by accepting the Purchase Order, delivering the goods, and/or performing the services.          



means the agreement between Supplier and Buyer for the purchase and sale of Goods and/or Services.

Deliverable means any deliverable or other product or result from Services that is referred to in a Purchase Order, and any related materials, data, documentation, and includes any Intellectual Property Rights developed by Supplier pursuant to such Purchase Order.
Delivery Date means the date of delivery for Goods or performance of Services as specified in a Purchase Order.
Delivery Point

means the location identified by Buyer in the Purchase Order to which the Supplier is to deliver Goods and/or perform the services, or such other delivery area or point which is specified in writing by Buyer.

Goods means the goods that are required to be delivered by Supplier pursuant to a Purchase Order, and include all materials, component parts, packaging and labelling of such goods.
Intellectual Property Rights

means all intellectual and industrial property rights and rights of a similar nature including all rights in and to, patents including all issued patents and pending applications therefore and patents which may be issued therefrom (including divisions, reissues, re-examinations, continuations and continuations-in-part); trade-marks; copyrights; industrial design rights; rights pertaining to trade secrets and confidential information; publicity rights; personality rights; moral rights; and other intellectual property rights whether registered or not and all applications, registrations, renewals and extensions pertaining to the foregoing.

Purchase Order means the purchase order between Buyer and Supplier for the purchase and sale of Goods and/or Services, to which these Standard Purchase Terms are attached or are incorporated by reference.
Services means any services to be provided by Supplier to Buyer pursuant to a Purchase Order.

means the requirements, attributes and specifications for the Goods or Services that are set out in the applicable Purchase Order. Specifications also include: (a) documentation published by Supplier relating to the Goods or Services; (b) operational and technical features and functionality of the Goods or Services; (c) standards or levels of service performance for Services; and (d) Buyer business requirements that are expressly set out in a Purchase Order.


means all safety, quality and other specifications and standards applicable to the Product and/or Service, including all dimensional, material, mechanical and other standards promulgated by any of the organizations that create, sponsor or maintain safety, quality or other standards, including AS, NZS, ISO, ANSI and BS and the like.


means the party indicated on the face page of the Purchase Order that is contracting with Buyer for the purchase and sale of Goods and/or Services.

Supplier Proposal

means any acknowledgement, estimate, quote, offer to sell, invoice, or proposal of Supplier relating to the supply of Goods and/or Services to Buyer, including any delivered in connection with a request for quotations, request for proposal or similar process initiated by Buyer.

Warranty Period

means in respect of any Goods or Services, the longer of: (i) the express written warranty period provided by Supplier for the Goods or Services; and (ii) the period commencing on the date of Acceptance of such Goods or Services and ending on the date that is one (1) year from that date.





The Agreement consists only of: (a) these Standard Purchase Terms; (b) the applicable Purchase Order; and (c) any Specifications or other documents expressly referenced in the Purchase Order. Any reference in the Purchase Order to any Supplier Proposal is solely for the purpose of incorporating the descriptions and specifications of the Goods and/or Services contained in the Proposal, and only to the extent that the terms of the Supplier Proposal do not conflict with the descriptions and Specifications set out in the Purchase Order. Buyer’s acceptance of, or payment for, Goods and/or Services will not constitute Buyer’s acceptance of any additional or different terms in any Supplier Proposal, unless otherwise accepted in writing by Buyer. If there is any conflict or inconsistency between the documents constituting the Agreement, then unless otherwise expressly provided, the documents will rank in the order of precedence in accordance with the order in which they are listed within this Agreement.

Delivery of Goods and Services

a)      Supplier agrees to supply and deliver the Goods to Buyer and to perform the Services, as applicable, on the terms set out in this Agreement.

b)      Supplier shall, at its own expense, pack, load, and deliver Goods to the Delivery Point and in accordance with the invoicing, delivery terms, shipping, packing, and other instructions printed on the face of the Purchase Order or otherwise provided to Supplier by Buyer in writing. No charges will be allowed for freight, transportation, insurance, shipping, storage, handling, demurrage, cartage, packaging or similar charges unless provided for in the applicable Purchase Order or otherwise agreed to in writing by Buyer.

c)       Time is of the essence with respect to delivery of the Goods and performance of Services. Goods shall be delivered and Services performed by the applicable Delivery Date. Supplier must immediately notify Buyer if Supplier is likely to be unable to meet a Delivery Date. At any time prior to the Delivery Date, Buyer may, upon notice to Supplier, cancel or change a Purchase Order, or any portion thereof, for any reason, including, without limitation, for the convenience of Buyer or due to failure of Supplier to comply with this Agreement, unless otherwise noted.

d)      Title and risk of loss or damage shall pass to Buyer upon receipt of Goods at the Delivery Point, unless otherwise agreed to by the Buyer in writing. Buyer has no obligation to obtain insurance while Goods are in transit from Supplier to the Delivery Point.

e)      Supplier shall follow all instructions of Buyer and cooperate with Buyer’s customs broker as directed by Buyer (including by providing requested shipping documentation) with respect to all Goods that originate from sources or suppliers based outside Australia & New Zealand.

Inspection; Acceptance and Rejection

a)      All shipments of Goods and performance of Services shall be subject to Buyer’s right of inspection. Buyer shall have ninety (90) days (the “Inspection Period“) following the delivery of the Goods at the Delivery Point or performance of the Services to undertake such inspection, and upon such inspection Buyer shall either accept the Goods or Services (“Acceptance“) or reject them. Buyer shall have the right to reject any Goods that are delivered in excess of the quantity ordered or are damaged or defective. In addition, Buyer shall have the right to reject any Goods or Services that are not in conformance with the Specifications or any term of this Agreement. Transfer of title to Buyer of Goods shall not constitute Buyer’s Acceptance of those Goods. Buyer shall provide Supplier within the Inspection Period notice of any Goods or Services that are rejected, together with the reasons for such rejection. If Buyer does not provide Supplier with any notice of rejection within the Inspection Period, then Buyer will be deemed to have provided Acceptance of such Goods or Services. Buyer’s inspection, testing, or Acceptance or use of the Goods or Services hereunder shall not limit or otherwise affect Supplier’s warranty obligations hereunder with respect to the Goods or Services, and such warranties shall survive inspection, test, Acceptance and use of the Goods or Services.

b)      Buyer shall be entitled to return rejected Goods to Supplier at Supplier’s expense and risk of loss for, at Buyer’s option, either: (i) full credit or refund of all amounts paid by Buyer to Supplier for the rejected Goods; or (ii) replacement Goods to be received within the time period specified by Buyer. Title to rejected Goods that are returned to Supplier shall transfer to Supplier upon such delivery and such Goods shall not be replaced by Supplier except upon written instructions from Buyer. Supplier shall not deliver Goods that were previously rejected on grounds of non-compliance with this Agreement, unless delivery of such Goods is approved in advance by Buyer and is accompanied by a written disclosure of Buyer’s prior rejection(s).


Price/Payment Terms

Prices for the Goods and/or Services will be set out in the applicable Order. Price increases or charges not expressly set out in the Purchase Order shall not be effective unless agreed to in advance in writing by Buyer. Supplier will issue all invoices on a timely basis. All invoices delivered by Supplier must meet Buyer’s requirements, and at a minimum shall reference the applicable Purchase Order. Buyer will pay the undisputed portion of properly rendered invoices within the agreed time period. Buyer shall have the right to withhold payment of any invoiced amounts that are disputed in good faith until the parties reach an agreement with respect to such disputed amounts and such withholding of disputed amounts shall not be deemed a breach of this Agreement nor shall any interest be charged on such amounts. Notwithstanding the foregoing, Buyer agrees to pay the balance of the undisputed amounts on any invoice that is the subject of any dispute within the time periods specified herein.


Unless otherwise stated in a Purchase Order, all prices or other payments stated in the Purchase Order are exclusive of any taxes. Supplier shall separately itemize all applicable taxes on each invoice and indicate on each invoice its applicable tax registration number(s). Buyer will pay all applicable taxes to Supplier when the applicable invoice is due. Supplier will remit all applicable taxes to the applicable government authority as required by applicable laws.

Hazardous Materials

Supplier agrees to provide, upon and as requested by Buyer, to satisfy any applicable laws governing the use of any hazardous substances either of the following: (a) all reasonably necessary documentation to verify the material composition, on a substance by substance basis, including quantity used of each substance, of any Goods, and/or of any process used to make, assemble, use, maintain or repair any Goods; or (b) all reasonably necessary documentation to verify that any Goods and/or any process used to make, assemble, use, maintain or repair any Goods, do not contain, and the Services do not require the use of, any particular hazardous substances specified by Buyer.

Legal Compliance; Workplace Safety

In carrying out its obligations under the Agreement, including the performance of Services, Supplier shall at all times comply with all applicable laws, regulations, standards, and codes. Supplier shall at all times follow strict adherence to either the Australian Work Health and Safety Act, 2011 or New Zealand’s Health and Safety at Work Act, 2015 and shall ensure its workers are aware and adhere to these requirements. Supplier shall obtain all applicable permits, licences, exemptions, consents and approvals required for the Supplier to manufacture and deliver the Goods and perform the Services. The Supplier shall at all times also comply and ensure all persons for whom it is responsible shall comply with all the Buyer’s policies, rules, regulations, restrictions, guidelines, directives and orders when on the Buyer’s land and premises.


a)      Product Warranties. Supplier warrants to Buyer that during the Goods Warranty Period all Goods provided hereunder shall be:

i.             of merchantable quality;

ii.             fit for the purposes intended;

iii.             unless otherwise agreed to by Buyer, new;

iv.            free from defects in design, material and workmanship;

v.            in strict compliance with the Specifications;

vi.            free from any liens or encumbrances on title whatsoever;

vii.            in conformance with any samples provided to Buyer; and

viii.            compliant with all applicable federal, provincial, and municipal laws, regulations, standards, and codes.

b)      Service Warranties. Supplier shall perform all Services:

i.             exercising that degree of professionalism, skill, diligence, care, prudence, judgment, and integrity which would reasonably be expected from a skilled and experienced service, providing services under the same or similar circumstances as the Services under this Agreement;

ii.             in accordance with all Specifications and all Buyer policies, guidelines, by-laws and codes of conduct applicable to Supplier; and

iii.             using only personnel with the skills, training, expertise, and qualifications necessary to carry out the Services. Buyer may object to any of the Supplier’s personnel engaged in the performance of Services who, in the reasonable opinion of Buyer, are lacking in appropriate skills or qualifications, engage in misconduct, constitute a safety risk or hazard or are incompetent or negligent, and the Supplier shall promptly remove such personnel from the performance of any Services upon receipt of such notice, and shall not re-employ the removed person in connection with the Services without the prior written consent of Buyer.

c)       Intellectual Property Warranty. Supplier further warrants to Buyer that at all times all Goods and or Services (including any Deliverables) will not be in violation of or infringe any Intellectual Property Rights of any person.

d)      Manufacturer Warranties. Supplier shall assign to Buyer all manufacturer’s warranties for Goods not manufactured by or for Supplier, and shall take all necessary steps as required by such third party manufacturers to effect assignment of such warranties to Buyer.

e)      Specifications & Standards. The Supplier shall supply the product or service in quantities ordered by Buyer in accordance with the terms and conditions set forth in this Agreement. The Supplier shall supply in compliance with the specifications and standards stated on the purchase order.


Modern Slavery

The Buyer promotes and practices ethical business standards and policies in the management of its business, and expects our suppliers to respect and adhere to the same standards. The Buyer respects human rights, and we are dedicated to prevent, mitigate and where appropriate remedy any form of forced, bonded or involuntary labour including child labour, slavery, slavery-like practices, servitude, deceptive recruiting for labour or services, lodgement of identity papers as a condition of work, and human trafficking (“Modern Slavery”) in our supply chains.

a)      As a Supplier providing goods and/or services to any member of the Buyer, you are agreeing to comply with these minimum standards in the areas of labour and human rights, and to ensure your own supply chain and subcontractors do the same.

b)      The Supplier must have due diligence procedures in place to ensure there is no Modern Slavery of any kind in its or its subcontractors’ supply chains.

Environmental Sustainability

The Buyer is committed to complying with environmental laws and advancing sustainability in its industries. We wish to collaborate with our suppliers to develop positive change throughout our supply chain. The Buyer requires the Supplier to show they are working towards reductions of emissions, eliminating waste, and preserving natural resources. The Buyer encourages the suppliers who share these values and urges suppliers to develop their own sustainability goals. The Buyer where possible desires the Supplier to use 100% recyclable, reusable or industrially compostable packaging.

Warranty Remedies

a)      In the event of breach of any of the warranties and without prejudice to any other right or remedy available to Buyer (including Buyer’s indemnification rights hereunder), Supplier will, at Buyer’s option and Supplier’s expense, refund the purchase price for, or correct or replace the affected Goods, or re-perform the affected Services, within 10 day(s) after notice by Buyer to Supplier of warranty breach. All associated costs, including costs of re- performance, costs to inspect the Goods and/or Services, transport the Goods from Buyer to Supplier, and return shipment to Buyer, and costs resulting from supply chain interruptions, will be borne by Supplier. If Goods are corrected or replaced or Services are re-performed, the warranties will continue as to the corrected or replaced Goods for a further Goods Warranty Period commencing on the date of Acceptance of the corrected or replaced Goods by Buyer. If Supplier fails to repair or replace the Product within the time periods required above, Buyer may repair or replace the Goods at Supplier’s expense.

b)      The Supplier is subject to all requirements outlined in the Australian Consumer Law (ACL) in Schedule 2 of the Australian Competition and Consumer Act 2010 and the New Zealand Consumer Guarantees Act 1993 (CGA) or Fair Trading Act 1986 (FTA). Any warranty terms are additional to the ACL, CGA and FTA, they do not replace the rights of the consumer from the obligation on the acts.

Intellectual Property Rights

All Intellectual Property Rights in and to each Deliverable shall vest in Buyer free and clear of all liens and encumbrances on receipt of payment by Supplier for each Deliverable. To the extent that any Deliverables contain any intellectual property of Supplier, Supplier hereby grants to Buyer a worldwide, royalty-free, non-exclusive, perpetual license to use, copy, modify and distribute such intellectual property as part of the Deliverables. Supplier agrees to provide to Buyer all assistance reasonably requested by Buyer to perfect the rights described herein, including obtaining all assignments and waivers of moral rights necessary or appropriate to vest the entire right, title and interest in such materials in Buyer and its successors and assigns.


Supplier shall safeguard and keep confidential any and all information relating to Buyer obtained by it or provided to it by Buyer in connection with this Agreement and shall use such information only for the purposes of carrying out its obligations under this Agreement.


Supplier represents and warrants to Buyer that it has in place with reputable insurers such insurance policies in coverage amounts that would be maintained by a prudent supplier of goods and services similar to the Goods and Services provided hereunder, including, as applicable, professional errors and omissions liability insurance and comprehensive commercial general liability insurance (including product liability coverage, all-risk contractors’ equipment insurance, and automobile liability insurance). In addition, Supplier will take out and maintain, at its own cost, such insurance policies and coverages as may be reasonably required by Buyer from time to time. Supplier will promptly deliver to Buyer, as and when requested, written proof of such insurance. If requested, Buyer will be named as an additional insured under any such policies. If requested by Buyer, such insurance will provide that it cannot be cancelled, or materially changed so as to affect the coverage provided under this Agreement, without the insurer providing at least 30 days prior written notice to Buyer.


Supplier shall indemnify, defend and hold harmless Buyer, its Affiliates, and their respective officers, directors, employees, consultants, and agents (the “Buyer Indemnified Parties“) from and against any claims, fines, losses, actions, damages, expenses, legal fees and all other liabilities brought against or incurred by the Buyer Indemnified Parties or any of them arising out of: (a) death, bodily injury, or loss or damage to real or tangible personal property resulting from the use of or any actual or alleged defect in the Goods or Services, or from the failure of the Goods or Services to comply with the warranties hereunder; (b) any claim that the Goods or Services infringe or violate

the Intellectual Property Rights or other rights of any person; (c) any intentional, wrongful or negligent act or omission of Supplier or any of its Affiliates or subcontractors; (d) Supplier’s breach of any of its obligations under this Agreement; or (e) any liens or encumbrances relating to any Goods or Services.

Limitation of Liability

Except for supplier’s obligations under Indemnities and except for damages that are the result of the gross negligence or wilful misconduct of a party, in no event will either party be liable to the other party or any other person for any indirect, incidental, consequential, or punitive damages, including any lost profits, data, goodwill, or business opportunity for any matter relating to this agreement.

Independent Contractors

Supplier will perform its obligations under the Agreement as an independent contractor and in no way will Supplier or its employees be considered employees, agents, partners, fiduciaries, or joint venturers of Buyer. Supplier and its employees will have no authority to represent Buyer or its Affiliates or bind Buyer or its Affiliates in any way, and neither Supplier nor its employees will hold themselves out as having authority to act for Buyer or its Affiliates.

Further Assurances

The parties shall sign such further and other documents, cause such meetings to be held, resolutions passed and do and perform and cause to be done and performed such further and other acts and things as may be necessary or desirable in order to give full effect to this Agreement and every part thereof.


If any provision of this Agreement is determined to be unenforceable or invalid for any reason whatsoever, in whole or in part, such invalidity or unenforceability shall attach only to such provision or part thereof and the remaining part thereof and all other provisions shall continue in full force and effect.


No waiver of any provision of this Agreement shall be enforceable against that party unless it is in writing and signed by that party.


Supplier may not assign or subcontract this Agreement, in whole or in part, without Buyer’s prior written consent. Supplier’s permitted assignment or subcontracting of this Agreement or any part thereof will not release Supplier of its obligations under this Agreement, and it will remain jointly and severally liable with the assignee or subcontractor for any obligations assigned or subcontracted. The acts of omissions of any subcontractors of Supplier will be deemed to be the acts and omissions of the Supplier. Buyer may assign this Agreement, in whole or in part, to any Affiliate of Buyer, without the consent of Supplier. This Agreement shall endure to the benefit of and be binding upon the parties and their respective legal personal representatives, heirs, executors, administrators, assigns or successors.

Cumulative Remedies

Subject to Limitation to Liability the rights and remedies of the Buyer in this Agreement are cumulative and in addition to any other rights and remedies at law or in equity.


Any provision of this Agreement which expressly or by implication from its nature is intended to survive the termination or completion of the Agreement will continue in full force and effect after any termination, expiry or completion of this Agreement.


The headings used in this Agreement and its division into articles, schedules, exhibits, appendices, and other subdivisions do not affect its interpretation. Unless the context requires otherwise, words importing the singular number include the plural and vice versa; words importing gender include all genders. References in this Agreement to articles, schedules, exhibits, appendices, and other subdivisions are to those parts of this Agreement. Where this Agreement uses the word “including,” it means “including without limitation,” and where it uses the word “includes,” it means “includes without limitation”.

Governing Law

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement. This Agreement shall be governed by the laws of either Australia and/or New Zealand applicable therein. The parties irrevocably attorn to the jurisdiction of the courts of Australia and New Zealand, which will have non-exclusive jurisdiction over any matter arising out of this Agreement.

Electrical/Electronic Components and Equipment

All electrical/electronic components or equipment must have approvals such as the Essential safety requirements for electrical equipment AS/NZS 3820:2020 requirements and conform to the industry standards and all other applicable legislative requirements.


It is the express wish of the parties that this Agreement and any related documentation be drawn up in English

Reviewed June 2023.




We supply all goods to you subject to these terms and conditions.